National Windscreens has appointed Craig Gibson as environmental, social and governance (ESG) manager. Craig takes responsibility for continued development of a global best practice sustainability strategy and its delivery in the day-to-day operation...
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We have a strong culture of being the absolute best at what we do. The means giving our team the learning and development programmes to keep them ahead of the rest of the industry. Using innovative digital technology, mentoring, and learning on the j...
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We were absolutely delighted to win the award for ‘Outstanding Customer Journey’ at the Insurance CX awards last night, and what a night it was! Simon Hunt, Clare Bestall and Sam Oldfield received the award on behalf of the company, recog...
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We are thrilled to be joining nominees from across insurance and brokerage at the Insurance CX awards show in London. Our nomination is testament to the continuous improvement of the omnichannel booking process, alongside offering innovative methods ...
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We have new job opportunities for trainee technicians across the UK in 2023! Would you like to work at the cutting edge of vehicle technology? Do you take pride in your work and solving problems? If so, there are openings at National Windscreens fitt...
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In recent months, National Windscreens worked closely with the RAC, one of the UK’s most historic and recognisable automotive brands, to provide inspections of their vehicles at various regional staff conference events across the UK. National W...
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National Windscreens is a founding member of Automotive Glass Experts, an organisation that is celebrating its 15th anniversary this month by rebranding from Automotive Glass Europe to represent the worldwide reach of the network. Keeping the same lo...
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We are delighted to be attending the I Love Claims (ILC) Motor Networking Lunch 2023, which is being held this month in the Grand Connaught Rooms in London. Both Simon Hunt, head of sales and marketing and Clare Bestall, account director at National ...
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Road Safety week ended on Sunday so we are taking the opportunity to follow this national campaign with a series of driving tips aimed at keeping everyone safe on the roads this winter. Below are some of our top winter driving tips for ensuring that ...
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At National Windscreens, we value team spirit and the willingness to communicate as critical aspects of creating a team that is relaxed and positive, able to provide the best windscreen repair and replacement service. November 2nd is National S...
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The evolution of training at National Windscreens has brought significant results according to NPS and Trustpilot customer reviews. The training team deliver intensive programmes to build a practical knowledge base before supporting the technicians w...
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Mission accomplished! Over 200K raised by the AutoRaise Rally 2022, the largest rally to date in the history of this event. Clare Bestall, insurance business manager, and Simon Hunt, head of sales and marketing, successfully ...
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Last week saw the launch day at the new National Windscreens site in Leicester with customers and connections shown around the training, research, fitting and calibration centre. The new multi-function site is vastly larger than the previous Leiceste...
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A team from National Windscreens are participating in the Autoraise Rally across South Wales this September. The Rally aims to promote the vehicle repair industry as a viable and lucrative alternative to further education. The event will se...
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National Windscreens will open a new fitting and training centre in Leicester later this month, with an official open day on September 15 to show customers around. The opening of the research and training centre supports continual education of techni...
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Each year, on the 21st of August, World Entrepreneurs’ Day is celebrated to create awareness for entrepreneurship, innovation, and leadership around the world. In this article we celebrate over 100 years of entrepreneurial innovation and s...
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National Windscreens will open a new fitting and calibration centre in Leicester on 15th August, maintaining the impetus of the wider strategy to deliver on the increased demand for Advanced Driver Assistance Systems (ADAS) calibration from customers...
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World Youth Skills Day is a campaign to drive the message to give young people the skills to help bring prosperity to their lives, and the communities that they live in. The theme for this year focuses on the importance of providing proper training t...
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We are pleased to confirm the opening of our new site in Salisbury. The move to the larger space is part of a wider strategy that focuses on meeting the fast-growing demand for calibration of Advanced Driver Assistance Systems (ADAS) technology whils...
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In March this year, the British Standards Institution (BSI) issued updated standards regarding the code of practice of automotive windscreen repair. As the fastest growing aftermarket glass repair replacement (AGRR) company in the UK, National Windsc...
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#WorldEnvironmentDay2022, National Windscreens actively encourage awareness and action for the protection of the environment #OnlyOneEarth. Let's take care of it.’ As a business, National Windscreens and its members are committed to reducing it...
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Three board members of National Windscreens have been appointed to board roles within Cary Group, the global car care services provider. Mike Rotin becomes UK group managing director, Mark Payne is UK group operations director and Vicki Riddell is UK...
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Last week, National Windscreens opened its doors to celebrate the launch of the Slough supercentre. The centre is the first of its kind in the UK and is based on the strategy announced by National Windscreens to continue increasing focus on Advanced ...
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National Windscreens will celebrate the launch of its first super centre, based in Slough, which opened in April, with an official launch ceremony on May 18. It will be a chance for stakeholders including insurers, fleet companies and global supplier...
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National Windscreens is committed to maintaining an occupational safety and health culture in which the right to a safe and healthy working environment is respected at all levels. With our latest focus being on establishing a social dialogue to facil...
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A new online artificial intelligence system that provides an instant decision on whether a windscreen can be repaired, has been launched on the National Windscreens website. This innovation is a UK first for National Windscreens and is having a big i...
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National Windscreens has announced the impending launch of its first super centre, based in Slough. The centre, which will open in April, is specifically built with the future of driver safety in mind and showcases a series of new initiatives focusse...
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National Windscreens is delighted to support the activities of Autoraise, the vehicle repair industry’s charity. Autoraise is committed to reversing the skills shortage by presenting the vehicle ...
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It’s important to be alert on the roads all year round, but especially so in winter as hazardous driving conditions occur much more frequently. National Windscreens has some tips on how to stay safer at the wheel and ensure your vehicle is in t...
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Sustained growth and recent contract wins at National Windscreens means we have lots of brand-new job opportunities on offer across the business, giving you the chance to forge a career with one of the UK’s most respected automotive glazing org...
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National Windscreens has taken steps to further its environmental and sustainability objectives across all areas of the business, looking at every intricate detail to minimise carbon emissions. A broader focus on environmental, sustainability and ...
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National Windscreens held regional awards earlier this month to celebrate the efforts made by the team over the last year. Our first award was Most Articulate Team Member, and this was awarded to John Tyler. Following the new regulations surround...
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A new online system for reporting the exact glass damage on a vehicle has been launched by National Windscreens as part of a digital development program that is delivering an intuitive, world class customer experience. The new glass damage selecto...
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As technology in the automotive industry becomes more advanced, whether it’s electrification of powertrains, more advanced driver assistance features or total autonomous driving, we caught up with Rob Roberts, National Windscreens’ techni...
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National Windscreens head office in Tamworth is rolling out a hybrid working model for its employees, amid changing working patterns and employer attitudes to home-based working accelerated by the pandemic. Like many employers across the UK, the p...
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Our innovation team constantly monitors and evaluates all the latest technology coming out of the automotive industry, giving us advance warning of developments and plans for connected cars, advanced driver assistance systems (ADAS) and autonomous ve...
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Mike Rotin, Regional Managing Director National Windscreens has appointed Mike Rotin as new regional managing director. Mike joins National Windscreens following the retirement of Phil Lomas and brings almost 30 years of experience in the automotive...
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Lifting equipment described as “game changing” by National Windscreens’ technical and training manager Sam Clements is now being rolled out across the company’s UK fitting centres. This national implementation follows an ex...
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National Windscreens continues to build its strategic stockholding capacity throughout the UK with a new 32,000ft2 facility near its Pinxton regional headquarters in Nottinghamshire. The new warehouse in Castlewood expands on the existing storage ...
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Elaine Duffy, UK Compliance Manager at National Windscreens National Windscreens has been awarded SafeContractor accreditation, proving the company’s credentials in compliance, health and safety and environmental management. Alcumus SafeContr...
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Clare Bestall, new Insurance Development Manager Clare Bestall has joined National Windscreens as insurance development manager, a new role that continues the growth of the insurance account management team at the UK’s largest independent auto...
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Our ADAS webinar yesterday is now available to stream on demand. Great insights from QBE, LV=, AXA and our own regional managing director, Mark Payne. You can view it here https://lnkd.in/dPiw92Z...
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Our ADAS webinar today, run in association with Insurance Post, gave a great insight into the challenges faced by insurers as this technology becomes more mainstream. Increasing parts costs and repair times; the future impact on premiums as claims de...
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A line of new Vauxhall Movanos at Peterborough National Windscreens is renewing and growing its fleet of vehicles for technicians and staff as part of a £10 million investment over four years. 158 new 2021 model year vans, mainly Ford Transit...
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National Windscreens has embarked on a training mission with professional coaching providers Exbow, to develop their talent and identify and prepare the future leaders of the company. Exbow, formed in 2019 by company directors and training session...
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National Windscreens’ employees can benefit from mental health first aid as part of a new initiative headed by Mollie Payne, health and safety administrator in Leicester (pictured). Attention has rightly been placed on mental health and empl...
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National Windscreens remains the right place for a long-term career, says regional managing director Mark Payne. Mark, now celebrating 33 years with National Windscreens, has risen through the ranks starting as a trainee windscreen fitter in 1988....
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Registration is now open to attend a free webinar co-hosted by National Windscreens on Thursday 27th May investigating the impact of advancing Advanced Driver Assistance Systems (ADAS) technology on the motor insurance trade. ADAS have featured on...
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The National Day of Reflection on Tuesday 23rd March offers an opportunity for us all to get together to pause and reflect on how we have managed individually during the pandemic. At National Windscreens we will be supporting and encouraging all our ...
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National Windscreens has appointed Julian Marais as its new commercial pricing manager. Julian joined the company in January this year and brings a solid background in the development of pricing models and information management systems to Nationa...
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Insurance Post recently published our update on ADAS technology advances and the impact it is having. With the accelerating introduction of Advanced Driver Assistance Systems features, early understanding and reaction to the impact of this te...
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Increasing use of ADAS technology means there is a growing need to educate policyholders on the repair process. In association with National Windscreens, Insurance Post surveyed a range of private and commercial motor market specialists to find out...
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Development of our digital platform has continued to accelerate, delivering on our objective of providing a world class digital experience. Our overriding strategy is simple, allow our customers to choose the channel they prefer to contact us and we ...
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Nigel Paling, commercial and services director at National Windscreens (pictured), wrote for issue 45 of Modern Insurance Magazine, looking at how the digital customer journey has been improved over the period of the Covid-19 pandemic. The...
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Simon joined National Windscreens in September 2020. We asked Simon about what attracted him to the role and the main challenges facing the business. What attracted you to the job? It is a business I was already very familiar with. I knew it had ...
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Sam Clements, assistant manager of the technical and training department at National Windscreens, wrote for Issue 44 of Modern Insurance Magazine, looking at how the increasing complexities in ADAS calibration impacts policyholders. Sam Clements, As...
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With the COVID-19 pandemic accelerating the shift from offline to online transactions, the digital journey has an increasing impact on the overall customer experience, a growing trend in many sectors. It is certainly having a big impact in the automo...
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Rob Roberts undertaking ADAS calibration in workshop conditions Thatcham Research has released a set of new requirements for the safe repair of vehicles equipped with Advanced Driver Assistance Systems (ADAS). With 108 fitting and ADAS cali...
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Date: May 2020 Many people have been using their vehicles a lot less during lock down and some have stopped using them completely. This lack of use can lead to issues with the reliability of your vehicle unless you take steps to keep it in good co...
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Mark Payne, regional director and Jenny Shilvock, control centre manager, received some lovely gifts this morning from their contact centre team in Leicester. The team wanted to say a special thank you for taking such good care of them over the past ...
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Shout out to our technicians in Bangor for making sure the emergency services could continue operating for the benefit of us all! More essential work being carried out for key workers across the country. A huge thanks to our technicians at Traffor...
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Nigel Paling gives an insight into his first few weeks as commercial & service director I joined National Windscreens with a plan based on laying perfect foundations for getting to know the team, the requirements of customers and the intricaci...
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We are incredibly grateful to the NHS for their continued efforts during the current crisis. A special thanks to our technicians in Northampton for their work on this ambulance. The emergency services are continuing to operate to ensure we’r...
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National Windscreens, the UK’s largest independently owned automotive glass specialist, has appointed Nigel Paling as commercial and service director. In his new role based at National Windscreens UK headquarters in Tamworth, Nigel is charged ...
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Our technicians are still supporting essential services, as another week of lockdown continues. Thank you to our team in Bangor for their recent work on this police vehicle. Many key workers rely on their vehicles to enable them to operate. Thank ...
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COVID-19 is affecting everyone, everywhere, so it’s important that we do all we can to support each other. We’d like to say thanks to our team in Tamworth, for making sure DHL could continue connecting the world with its daily delivery se...
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Thanks to our technicians in Newcastle who made sure Argos could continue offering a speedy delivery service for online orders, whilst its standalone stores are currently closed. It’s vital that damaged emergency service vehicles are repaire...
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More essential work being carried out this week. Thank you to our team in Wales, who made sure farming could continue in Bangor. We’d like to shout out to our technicians in Dorchester, for making sure Mole Valley Farmers could continue oper...
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Our technicians continue to support key workers as we enter another week of lockdown. We’d like to say a special thanks to our team in Northampton for this recent fix. A huge thanks to our team in Romford who recently worked on this Metropol...
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Seamless UK service maintained 1st May 2020 We continue to provide a seamless service for windscreen replacement and ADAS (Advanced Driver Assistance Systems) camera calibration throughout the UK, for keyworkers and essential vehicles. We are im...
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Our team in Scotland are continually working hard to ensure all key workers are kept safe on the road. Thank you to our technicians in Glasgow for their recent work for the police. It’s absolutely vital that ambulances are always roadwor...
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As lock down continues, so do our emergency services. Thanks to our technicians in Salisbury, for making sure this police vehicle was safe to operate. We are incredibly grateful to the NHS for their continued efforts during the current crisis. A s...
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We are honored to be supporting our NHS heroes during the current crisis. Thank you to our technicians in Croydon, who ensured this ambulance could continue attending to emergencies! The emergency services are continually making sure we’re a...
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Royal Mail’s objective is to safely keep the UK connected throughout COVID-19. Thanks to our technicians in Edinburgh for ensuring drivers can keep to their promise! The emergency services are continuing to operate to ensure we’re all ...
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We’d like to shout out to our team in Stafford, who recently worked on this fuel supply tank! They’re continuously working hard on essential services' vehicles, so that there are minimal disruptions to their operation during the coronavir...
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The emergency services are doing a brilliant job during the current pandemic. Thank you to our team in Doncaster for making sure the police had roadworthy vehicles. Thank you to our technicians in Bangor, who made sure RAC could still serve cus...
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COVID-19 is affecting everyone, everywhere – so it is more important than ever that we do all we can to support each other. Our technicians are doing an incredible job at making sure NHS vehicles are fixed with minimal disruptions. Thank you to...
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Durham County Council is doing an incredible job at prioritising essential services during this time. Thank you to our technicians in Newcastle for their recent fix on this utilities vehicle. Shout out to our technicians in Bangor for making sure ...
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British Gas is giving its all to help its most vulnerable customers during the current crisis. A special thanks to our technicians in Croydon, who made sure engineers could continue responding to emergencies. Shout out to our technicians in Barnst...
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The NHS is doing a tremendous job during the current crisis & we couldn’t be more grateful. Thank you to our technicians over on the Isle of Wight for ensuring this ambulance was roadworthy, so it could safely get to those in need. The w...
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Our Newcastle fitting centre manager, Dave Pringle and his team of 3 technicians are keeping key workers in the north east of England moving. Thank you for your hard work and dedication, we are so fortunate to have such an incredible team. Also, a sp...
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We are extremely grateful to all our NHS staff who are going above and beyond in this battle against Coronavirus. Our technicians in Elgin have been working to ensure they’re kept on the road during this difficult time & we couldn’t b...
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Shout out to our technicians in Doncaster for their recent work on this essential Tyco Fire Protection vehicle – we are so grateful for your on-going support! Every day our technicians are working hard to ensure key workers can continue to w...
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Ocado is taking extra measures to ensure a safe delivery service throughout England and Wales during this crisis. Thank you to our technicians in Romford for making sure this vehicle could still deliver to those in need. Our UK-wide network is doi...
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ADAS camera calibration available throughout UK 9th April 2020 National Windscreens is providing ADAS (Advanced Driver Assistance Systems) camera calibration and windscreen replacement services throughout the UK, to identified key workers and those...
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Sparks is one of the UK’s leading providers of transport haulage solutions. Thank you to our technicians in the Southwest for making sure it could keep its promise of delivering 24 hours a day, 7 days a week! Once again, we’re extremel...
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A huge thank you to our technicians in Scotland for making sure the Scottish Ambulance Service could continue taking care to patients in need during the coronavirus outbreak. We’re proud of our technicians in Trafford Park for making sure Un...
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A huge thank you to our technicians in Romford for making sure Tesco could continue with its daily delivery service! Ensuring delivery drivers can get essential items to those in need is a priority during this crisis. It’s vital that the eme...
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The NHS is doing a tremendous job during the current crisis & we couldn’t be more grateful. Thank you to our technicians in Plymouth for ensuring this ambulance was roadworthy, so it could safely get to those in need. A special thank you...
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Motor Insurance World is hosting a free virtual event to connect the motor industry & discuss current issues, whilst the ongoing COVID-19 crisis continues. OverviewTitle: How does the motor insurance industry react to the Coronavrus outbreak?Dat...
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Lots of key workers in critical jobs rely on their cars to travel to work. Shout out to our technicians in Trafford Park for making sure the RAC could still operate for those in need! Our employees across the country are working hard every day to ...
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We have our part to play and need to ensure that these vital services are kept on the road for the benefit of everyone. Thank you to our technicians in Sheffield for the recent work carried out on this police vehicle. Supporting our key workers du...
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We are honoured to be supporting key workers throughout the UK, ensuring their vehicles are kept roadworthy during this difficult time. Thank you to our technicians in Scotland, for making sure the Scottish Fire and Rescue service could continue with...
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This NHS health worker found a great way to provide us with the keys to their vehicle whilst maintaining social distancing and showing very kind appreciation for the work undertaken by our technicians in Plymouth. Thank you for your kindness and thou...
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Click below to see the list of business categories and occupation types to which we are currently providing our services. At this time we are only able to undertake glass replacement services if you work in one of these categories. National Windscre...
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26th March 2020 Following the government statement on stricter lockdown measures, we have been working hard to clarify the level of service we need to provide in order to support keyworkers and essential industries, whilst keeping the safety of our ...
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24th March 2020 In line with Government guidance, National Windscreens will continue to operate from all of its 108 locations until further notice, delivering on its obligations as a key supplier to the transport industry. The Government has publis...
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The global coronavirus outbreak is slowing global commerce and we are continually assessing the full business impact to National Windscreens and its customers. We continue to monitor the situation and are taking appropriate steps to safeguard our emp...
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National Windscreens is actively and continuously monitoring the Covid-19 Coronavirus outbreak, and we maintain policies in line with the recommendations of Public Health England and WHO (World Health Organisation). The safety of our colleagues, cus...
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According to bodyshop magazine, the supply chain for the collision repair sector is deeply and intricately connected. Parts, equipment, coatings and other consumables often cross multiple borders before they are delivered to workshops that ...
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